Client Journey Owner
Our Group(1 month ago)
About this role
A Client Journey Owner, Senior Specialist at Vanguard is a senior product-focused role responsible for shaping the integrated digital advisor experience for the Financial Advisor Services audience. The position concentrates on defining the vision and strategy for advisor lifecycle journeys across digital and sales channels to improve engagement and conversion. The role is based in Malvern, PA and follows a hybrid work model.
Required Skills
- Digital Product
- Journey Mapping
- Stakeholder Management
- Roadmapping
- Experimentation
- Data Analysis
- CRM
- Marketing Automation
- Cross-Functional Leadership
- Communication
+4 more
Qualifications
- Bachelor's Degree
- MBA (Preferred)
About Our Group
vanguardjobs.comNew Relic is a cloud-native observability platform that helps developers and operations teams monitor, troubleshoot, and optimize applications, infrastructure, and digital customer experiences. It offers application performance monitoring (APM), distributed tracing, logs, metrics, infrastructure monitoring, synthetics, dashboards, and alerting, all unified in the New Relic One platform. The service ingests telemetry from across cloud-native and hybrid stacks, provides powerful query and visualization tools, and includes AI/ML-assisted insights to speed incident response and capacity planning. Organizations use New Relic to correlate metrics, traces, and logs in one place for real‑time visibility and faster troubleshooting.
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