Digital Journey Manager

The Digital Journey Manager at Telenet is responsible for defining and implementing the digital commercial strategy and roadmap, focusing on enhancing the digital customer experience for private customers, self-employed individuals, and small businesses. This role involves optimizing online customer journeys, conducting A/B tests, and leveraging data analysis to drive brand awareness, conversion, and retention. The position requires close collaboration with various teams and digital experts to achieve commercial goals and manage budgets effectively.