Client Launch Manager

Wing Assistant(7 hours ago)

Makati, PhilippinesOnsiteFull TimeSenior$80,000 - $100,000Customer Onboarding

About this role

The Client Launch Manager is responsible for overseeing the critical transition from signed contract to the first active week of a virtual assistant, ensuring a smooth onboarding process. They manage pipeline stages, coordinate with multiple teams, and maintain client engagement to guarantee successful VA placement and onboarding. The role emphasizes active pipeline management, cross-functional collaboration, and process optimization to enhance activation rates.

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Required Skills

CRM
Pipeline Management
Customer Service
Coordination
Onboarding
Stakeholder Management
Process Management
Communication
HubSpot
Virtual Staffing

About Wing Assistant

wingassistant.com

Wing Assistant is a virtual staffing platform that connects businesses with top 0.5% remote virtual assistants across admin, sales, marketing, and other functions. They offer affordable global talent (advertised under $8/hr) on a simple month-to-month subscription and provide onboarding, training, a dedicated CSM, and ongoing quality supervision. Customers get access to a WorkSpace app and managed support to scale recurring operational work. The service targets businesses seeking cost-effective, vetted remote support with hands-on account management and productivity tools.

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