About this role
The Launch Specialist at Owner.com is responsible for welcoming newly signed restaurant partners and guiding them through the onboarding process onto the Owner platform. The role focuses on ensuring a high-quality mobile app and website launch while maintaining clear expectations with clients. It involves coordinating internally with product and engineering teams and ensuring a smooth handoff to the Restaurant Success Manager. This position is fully remote and available to candidates based in Mexico or Colombia.
Required Skills
- Account Management
- Onboarding Management
- Client Communication
- Time Management
- Attention To Detail
- Email Communication
- Phone Communication
- SMS Communication
- Cross-Functional Collaboration
- Process Improvement
+6 more
About Owner
owner.comOwner (Owner.com) is an all‑in‑one online ordering and restaurant marketing platform that gives independent restaurants access to the same tools major national brands use to drive sales. It offers branded online ordering and a mobile app with built‑in rewards and loyalty to boost repeat visits. The platform includes marketing automation, promotions, integrations (POS/delivery partners), and analytics to streamline operations and increase average order value. Restaurants use Owner to regain control of orders, reduce fees, and grow revenue through direct digital channels.
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