Client Operations Specialist

AHEAD

3 months ago

4.3 on Glassdoor

Seattle, WA

Onsite

Full Time

Medior

3 applicants

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About this role

The Client Operations Specialist at AHEAD supports Client Directors in managing key accounts to protect and grow gross profit margin while maintaining high customer satisfaction. The role focuses on building long-term client relationships through strong pre- and post-sales engagement. It involves managing the end-to-end transaction lifecycle and ensuring accurate, timely handling of quotes, orders, and client information. The specialist also collaborates closely with internal teams and external vendors to facilitate efficient operations and client outcomes.

Skills

Qualifications

Bachelor’s Degree

About AHEAD

ahead.com

AHEAD engineers customized data, developer, and infrastructure platforms to accelerate the impact of technology for modern enterprises. They provide platform solutions across cloud, hybrid, and on‑prem environments—covering infrastructure modernization, platform engineering, data platforms, DevOps, observability, security, and lifecycle management—along with managed services to improve IT operations. Combining strategy, implementation, and ongoing operations, AHEAD works with major cloud and infrastructure partners to help organizations migrate, modernize, and run critical systems with seamless integration and measurable outcomes.