The Baldwin Group
The Client Relations Analyst serves as the first point of contact for existing clients, handling inbound calls about payments, policy changes, and service inquiries while navigating multiple systems. The role focuses on maintaining professional, friendly communication, identifying opportunities to deepen relationships, and supporting revenue retention through solution-oriented interactions.
Headquarters
Washington, District Of Columbia, United States
Company Size
51-200 employees
Founded
1988
The Baldwin Group specializes in enterprise software solutions for municipal courts, tax departments, and health departments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Baldwin Group.
The Baldwin Group didn’t post a salary, so this is our estimate from similar listings.
4% below the average for this role