Sanlam Zambia
This role provides high-quality complaint resolution and client servicing support for complex and sensitive matters, ensuring compliance with company standards and relevant legislation. The position involves acting as a first-line supervisor for customer service support, managing advanced issue escalations, and supporting Ombudsman and dispute resolution processes. It requires delivering clear, professional written communication to continuously enhance the client experience.
Established in November 2002, Sanlam Life Insurance Zambia is the leading life insurance company in Zambia, formerly known as African Life Assurance Zambia. The company offers a broad range of financial solutions including personal insurance, investments, retirement planning, employee benefits, health services, and corporate and commercial insurance. Sanlam Zambia strives to meet clients' needs through first-class underwriting, risk advisory services, and efficient claims settlement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sanlam Zambia.
Sanlam Zambia didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role
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