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Client Relations Specialist at University of Chicago - ApplyBlast

Client Relations Specialist

University of Chicago

1 month ago

Chicago, Illinois, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Client Relations Specialist provides first-level support for financial services, human resources, payroll, and grants management inquiries at the University of Chicago. This role involves resolving inbound calls, chats, emails, and ServiceNow requests while assisting with Tier 1 transactions and system navigation for Oracle Cloud and Workday. The position requires delivering excellent customer service and proactively anticipating customer needs within a hybrid work environment.

Responsibilities

Resolve inbound customer inquiries via phone, chat, email, and ServiceNow requests
Execute Tier 1 transactions in financial services, human resources, payroll, and grants management
Provide first-level support and escalate queries to specialized offices as appropriate

Skills

About University of Chicago

uchicago.edu

Headquarters

Chicago, Illinois, United States

Company Size

1-10 employees

Founded

1890

View Profile

The University of Chicago is a world-leading research university that advances field‑defining scholarship while providing a rigorous, transformative education to undergraduate, graduate, and professional students. It comprises a wide range of schools and research centers across the humanities, social sciences, natural sciences, business, law, and medicine, and actively promotes interdisciplinary inquiry and innovation. The university engages with the broader public through news, events, and outreach, and provides admissions, campus visit, and student resources for prospective and current members of its community.