ryder
The Contact Center Representative serves as the primary point of contact for employee inquiries, handling inbound calls and chats to triage and resolve issues. The role involves documenting cases in ServiceNow, escalating complex matters to functional specialists, and contributing to knowledge‑base updates and process improvements.
Headquarters
Miami, Florida, United States
Company Size
10001+ employees
Founded
1933
Ryder is a leading provider of transportation and supply chain solutions, offering commercial truck leasing, truck rental, fleet maintenance and management, dedicated transportation, and logistics services. The company also sells used trucks and delivers technology-enabled capabilities—telematics, route optimization, and analytics—to improve uptime and reduce operating costs. Ryder serves businesses of all sizes across North America with customizable, end-to-end solutions and a large service network. Customers rely on Ryder for its scale, integrated services, and data-driven operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ryder.
21% below the average for this role
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