Client Service Analyst

Clinical Architecture(2 months ago)

Indianapolis, IN, United StatesOnsiteFull TimeMedior$78,369 - $105,112 (estimated)Client Success

About this role

The Client Service Analyst at Clinical Architecture is a client-facing role focused on supporting and enhancing the client experience by learning the company’s software and understanding client initiatives. The position emphasizes building long-term client relationships and working with internal teams to ensure client success. This role is based onsite at the Carmel, IN headquarters and requires authorization to work in the U.S. without sponsorship.

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Required Skills

Client Collaboration
Product Expertise
Virtual Training
Configuration Analysis
Performance Optimization
Client Education
Documentation
Requirements Translation
Written Communication
Verbal Communication

+3 more

Qualifications

Bachelor’s Degree Preferred
High School Diploma Required

About Clinical Architecture

clinicalarchitecture.com

Clinical Architecture is a health‑IT company that provides terminology management, mapping and clinical natural language processing solutions to normalize, enrich, and govern healthcare data. Their platform and services help hospitals, payers, EHR vendors and life‑sciences organizations manage ontologies and mappings to standards such as SNOMED CT, ICD and LOINC to improve coding accuracy, analytics, reporting and interoperability. By combining automated mapping, terminology services and NLP‑driven data normalization, they accelerate FHIR‑based exchange, clinical decision support, and enterprise data quality initiatives. Clinical Architecture also offers implementation and consulting support to scale deployments and meet regulatory and operational needs.

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