Oracle
The Client Service Analyst role involves handling customer feedback and complaints received via the Call Centre, ensuring timely and appropriate communication to enhance the customer experience. This position requires adherence to bank guidelines, achieving key performance indicators like First Call Resolution, and escalating complex issues when necessary. The role is exclusively for UAE Nationals and focuses on maintaining professional service standards while contributing to customer satisfaction improvements.
Oracle Corporation is a multinational technology company that builds enterprise software, cloud infrastructure, and engineered systems for large organizations. Best known for the Oracle Database, the company also offers a broad portfolio of enterprise applications (ERP, HCM, CX), analytics, middleware, Java, and hardware, plus Oracle Cloud Infrastructure (OCI) with SaaS, PaaS, and IaaS services. Oracle supports customers through consulting, managed services, and global technical support to migrate and modernize mission‑critical systems. Enterprises choose Oracle for its integrated stack, scalable performance, and enterprise‑grade security and reliability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.
Oracle didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role
Call Centre Officer
hkjobc
BOLSA DE TRABAJO - ASESOR DE CONTACT CENTER A DISTANCIA CBBA
Millicom
Full-Time Customer Service Representative
Southwest Missouri Bank
Customer Service Representative - Kansas City, MO
Kedia & Kedia Associates
Administrator – BackOffice Call Centre
oraclecloudinfrastructure
Customer Service Representative - Indianapolis, IL
Kedia & Kedia Associates