Client Service Excellence Representative - RS

About this role

Required Skills

• Client Service
• Inbound Calls
• Phone Support
• Relationship Management
• Problem Solving
• Empathy
• Communication
• Collaboration
• CRM

Qualifications

• High School Diploma
• Associate Degree
• Bachelor's Degree
• SIE
• Series 7
• Series 63

About Our Group

vanguardjobs.com

New Relic is a cloud-native observability platform that helps developers and operations teams monitor, troubleshoot, and optimize applications, infrastructure, and digital customer experiences. It offers application performance monitoring (APM), distributed tracing, logs, metrics, infrastructure monitoring, synthetics, dashboards, and alerting, all unified in the New Relic One platform. The service ingests telemetry from across cloud-native and hybrid stacks, provides powerful query and visualization tools, and includes AI/ML-assisted insights to speed incident response and capacity planning. Organizations use New Relic to correlate metrics, traces, and logs in one place for real‑time visibility and faster troubleshooting.