Client Service Manager - Workers Compensation

PMA Companies is seeking a Client Service Manager to serve as the primary liaison for assigned accounts, leveraging comprehensive knowledge of workers' compensation and casualty claims to resolve challenges and reduce the total cost of risk. The role involves collaborating with Underwriting, Claims, and Risk Control personnel to optimize account performance and ensure seamless onboarding for new business. This position requires strong communication and problem-solving skills to maintain client satisfaction and drive continuous improvement.