MSC - Mediterranean Shipping Company
The Client Service Representative – Email Channel delivers timely and professional support by managing customer inquiries via email, ensuring responses meet service level expectations. This role provides accurate information on bookings, shipment status, and documentation while collaborating with internal teams to resolve operational issues. The representative promotes digital tools, maintains communication records, and contributes to improving service efficiency and customer satisfaction.
MSC (Mediterranean Shipping Company) is a global leader in container shipping and logistics, offering ocean freight, intermodal transport, and end-to-end supply chain solutions. Headquartered in Geneva and privately family-owned, MSC operates one of the world’s largest container fleets and an extensive network of ports, terminals, and logistics hubs serving customers worldwide. The MSC Group also includes port and logistics services and the MSC Cruises passenger brand, and it invests in digital platforms and sustainability initiatives to improve efficiency and reduce environmental impact.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for MSC - Mediterranean Shipping Company.
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