Representative, Customer Service – Email
MSC - Mediterranean Shipping Company
About this role
A Client Service Representative – Email Channel provides timely and professional support by managing customer inquiries through email, ensuring accurate information on bookings, shipment status, and operational processes. The role involves collaborating with internal teams, maintaining accurate records, and promoting digital tools to improve service efficiency and customer satisfaction.
Skills
Qualifications
About MSC - Mediterranean Shipping Company
alrabihsteel.comAl Rabih Steel Ind. LLC is a manufacturer and supplier of steel products, specializing in profiled steel sheets and related components for construction and industrial use. Its offerings target roofing, cladding and structural applications, supplying durable profile sheets and engineered sections for builders, contractors and developers. The company emphasizes quality, reliability and trust, positioning its products as long‑lasting solutions that support growth in construction projects. Al Rabih focuses on consistent manufacturing standards and customer‑oriented service to ensure dependable delivery and performance.
About MSC - Mediterranean Shipping Company
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for MSC - Mediterranean Shipping Company.
Salary
$100k – $145k
per year