Client Service, Senior Associate (Consulting/Institutional)
Guidepoint
About this role
Guidepoint is seeking a Client Service Associate to support their research enablement platform by managing client requests, recruiting experts, and ensuring smooth communication among stakeholders. The role involves analyzing client needs, coordinating projects, and maintaining high standards of customer service in a hybrid work environment.
Skills
Qualifications
About Guidepoint
guidepoint.comGuidepoint is a global expert network that connects clients — including investors, corporations, consultancies and life sciences firms — with vetted subject-matter experts for on‑demand primary research and consultations. It provides expert calls and meetings, surveys and custom research projects, plus managed research and knowledge services, all supported by compliance and confidentiality processes. Guidepoint’s curated network and rapid access to expertise help clients accelerate decision‑making for due diligence, product and market strategy, and regulatory or technical insight.
About Guidepoint
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Guidepoint.
Salary
$72k – $75k
per year