Cathay Bank
This role involves managing client inquiries across telephone, online, and live chat channels for banking and mobile services. Responsibilities include processing banking applications, maintaining client care records, and providing timely support while staying updated on service promotions and emergency protocols.
Headquarters
Los Angeles, California, United States
Company Size
1001-5000 employees
Founded
1962
Cathay Bank is a commercial bank offering personal, business, international banking, and wealth management services. It provides checking and savings accounts, credit cards, home mortgage loans, and a range of consumer and commercial financial products, along with online and mobile banking. The bank operates branch and ATM locations and provides multilingual support (English, Traditional and Simplified Chinese, and Spanish) to serve diverse communities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cathay Bank.
25% below the average for this role
Live Chat Support
Oracle
Client Service Advisor
Hancock Whitney
Remote Online Chat Specialist (Entry Level)
Harpeth Valley Utilities Dst
Remote Beauty Advisor
Citizens Property Insurance Corporation
Junior Technical Support Specialist
Access Softek
Customer Service Representative Bankwest
Commonwealth Bank of Australia