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© All Rights Reserved. ApplyBlast.com
Cathay Bank
A Customer Service Representative handles telephone, email, and live chat inquiries related to account services, online banking, and mobile banking. The role involves processing transactions, resolving complex servicing requests, and acting as a subject matter expert for banking processes and applications. Employees provide real-time support, maintain client care records, and ensure timely responses to customer needs and complaints.
Headquarters
Los Angeles, California, United States
Company Size
1001-5000 employees
Founded
1962
Cathay Bank is a commercial bank offering personal, business, international banking, and wealth management services. It provides checking and savings accounts, credit cards, home mortgage loans, and a range of consumer and commercial financial products, along with online and mobile banking. The bank operates branch and ATM locations and provides multilingual support (English, Traditional and Simplified Chinese, and Spanish) to serve diverse communities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cathay Bank.
14% above the average for this role
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