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Client Service Specialist at Telligen - ApplyBlast

Client Service Specialist

Telligen

2 months ago

3.8 on Glassdoor

West Des Moines, Iowa, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Client Service Specialist provides inbound customer support, conducts outreach to providers and members, and offers program and technical assistance for various contracts. The role operates primarily remotely with a monthly on‑site requirement and follows a standard Monday‑Friday schedule.

Responsibilities

Ensure highest level of customer satisfaction meeting contract SLAs
Answer inquiries, troubleshoot issues, and schedule assessments
Prepare and distribute correspondence following standard procedures

Skills

About Telligen

telligen.com

Headquarters

West Des Moines, Iowa, United States

Company Size

501-1000 employees

Founded

1972

View Profile

Telligen is a health services and solutions company that has delivered proven health programs for federal and state agencies, health plans, employers and unions for more than 50 years. They provide evidence‑based program management, population health and care management, quality improvement, data analytics and technology to drive better outcomes and regulatory compliance. Telligen partners with government and payer organizations to design, implement and evaluate initiatives that lower costs, improve care quality and enhance program performance.