Client Services Account/Project Manager IV
Transaction(1 month ago)
About this role
The Director of Client Services, APAC at TNS leads the regional Client Service Managers and is accountable for overall client satisfaction and service performance across the APAC region. The role serves as the primary liaison to customers and coordinates with global teams to ensure alignment with service standards, SLAs, and business objectives while driving continuous improvement.
Required Skills
- Client Services
- Service Delivery
- SLA Management
- Stakeholder Management
- Team Leadership
- Incident Management
- Project Management
- Process Improvement
- CSAT
- Reporting
+2 more
About Transaction
tnsi.comDiscover TNS global connectivity and infrastructure-as-a-service solutions for your mission-critical transactions.
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