Client Services Agent
Acumen
About this role
An Entry level Client Services Agent in the Financial Services industry provides assistance to clients, addressing their inquiries and ensuring a positive customer experience. The role involves communicating with clients and supporting their needs related to financial products or services.
Skills
Qualifications
About Acumen
acumenfiscalagent.comAcumen is a fiscal agent that partners with state Medicaid and participant-directed care programs to administer payroll, billing, claims processing, and employer-of-record services for home- and community-based supports. They handle provider enrollment, tax and benefits withholding, invoicing, and compliance tasks so individuals and participant-employers can manage consumer-directed services more easily. Acumen also provides phone-based customer support (including TDD/TTY) and resources to help beneficiaries navigate Medicaid enrollment and renewal.
About Acumen
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Acumen.
Salary
$42k – $58k
per year
More jobs at Acumen
Similar Jobs
Client Success Agent (Customer Services) - Remote
The Credit Pros
Client Success Agent (Customer Services) - Remote
The Credit Pros
Client Success Agent (Customer Services) - Remote
The Credit Pros
Client Success Agent (Customer Services) - Remote
The Credit Pros
Customer Support Agent
Deblock
Bilingual (Spanish & English) Client Success Agent - Remote
The Credit Pros