Deblock

Customer Support Agent

Deblock(1 month ago)

Porto, PortugalOnsiteFull TimeJunior$44,043 - $59,717 (estimated)Operations
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About this role

A Customer Support Agent in the Financial Services industry provides assistance to customers by handling inquiries and resolving issues related to financial products and services. They ensure customer satisfaction through effective communication and problem-solving. The role involves supporting clients and maintaining positive relationships.

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Required Skills

  • Customer Service
  • Communication
  • Problem Solving
  • Financial Products
  • Support
  • Client Relations
Deblock

About Deblock

deblock.com

Deblock is a fintech that blends a traditional current account with a non-custodial crypto wallet, offering an IBAN, a debit card, and a crypto wallet in one account. Users can deposit any cryptocurrency into their current account and exchange euros for crypto without limits. The platform centers on user ownership of funds, branding itself around “Own Your Money.” Deblock aims to bridge conventional banking with decentralized finance for seamless fiat-crypto experiences.

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