Client Services Associate

Collectors Universe, Inc.(2 months ago)

Jersey City, NJ, United StatesOnsiteFull TimeJunior$46,000 - $46,000Customer Care

About this role

Collectors is hiring a Client Services Associate to support customers submitting collectibles for grading and authentication services across brands like PSA and PCGS. The role is customer-facing and based out of the Jersey City, NJ office, with significant travel to events and shows. The associate will help guide customers through in-person submission and pickup experiences while serving as a key point of contact for service-related questions.

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Required Skills

Customer Service
Order Processing
Email Support
Live Chat
Client Communication
Issue Resolution
Scheduling
Payment Processing
Cross-Functional Collaboration
Zendesk

+5 more

Qualifications

Associate Degree
Driver's License

About Collectors Universe, Inc.

collectors.com

Collectors is a company that builds infrastructure designed to foster trust, security, and opportunity within the collectibles market. By providing essential tools and services, it empowers collectors and businesses to engage with collectibles confidently and securely. The platform aims to streamline interactions and enhance the overall experience for enthusiasts and professionals alike in the growing collectibles space.

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