YO Mobile
The Customer Support Specialist at Yonder Media Mobile will serve as the primary point of contact for Global YO customers, handling inquiries via tickets, live chat, and email, and ensuring high satisfaction with the company's eSIM mobile network services. The role involves troubleshooting basic issues, escalating complex cases, and maintaining up-to-date knowledge of product updates and app store reviews.
Headquarters
Bronx, New York, United States
Company Size
51-200 employees
Founded
2018
YO Mobile, operated by Yonder Media Mobile Inc, offers a prepaid mobile plan for the United States with unlimited talk, SMS, and data on a 30-day billing cycle. Their 'Solo YO' plan provides LTE/5G coverage across the U.S. and Canada with no contracts or long-term commitments. The service includes features such as voicemail, call forwarding, Wi-Fi calling, and international calling via the Global YO app.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for YO Mobile.
YO Mobile didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role