Client Services Engineer, New York

Talos(2 months ago)

HybridFull TimeMedior$130,000 - $160,000Engineering

About this role

A Client Services Engineer at Talos is responsible for enhancing client support by developing innovative automation solutions and identifying common client issues to create proactive responses. This role involves real-time monitoring of production systems to ensure stability and acting as a primary point of contact for trading and operational queries while collaborating with a global team. Candidates should have a background in customer-facing engineering roles, programming experience (particularly with Python and Linux), and familiarity with trading systems, ideally within digital assets.

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Required Skills

Client Services
Automation Solutions
Real-time Monitoring
Troubleshooting
Client Experience
System Reliability
Problem Solving
Customer Support
Engineering Degree
Python

+11 more

Qualifications

Engineering degree or quantitative equivalent or similar experience

About Talos

www.talos.com

Talos is a leading platform that provides institutional access to the digital assets and cryptocurrency markets, offering comprehensive trading lifecycle solutions from price discovery to execution and settlement. The company focuses on enabling businesses to engage with the crypto market efficiently while ensuring robust infrastructure to support trading activities. Talos is designed for institutions, delivering products that enhance trading operations, increase market access, and streamline asset management in the fast-evolving digital asset space.

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