Talos

Client Services Engineer, New York

Talos(2 months ago)

HybridFull TimeMedior$130,000 - $160,000Engineering
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About this role

A Client Services Engineer at Talos is responsible for enhancing client support by developing innovative automation solutions and identifying common client issues to create proactive responses. This role involves real-time monitoring of production systems to ensure stability and acting as a primary point of contact for trading and operational queries while collaborating with a global team. Candidates should have a background in customer-facing engineering roles, programming experience (particularly with Python and Linux), and familiarity with trading systems, ideally within digital assets.

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Required Skills

  • Client Services
  • Automation Solutions
  • Real-time Monitoring
  • Troubleshooting
  • Client Experience
  • System Reliability
  • Problem Solving
  • Customer Support
  • Engineering Degree
  • Python

+11 more

Qualifications

  • Engineering degree or quantitative equivalent or similar experience
Talos

About Talos

www.talos.com

Talos is a leading platform that provides institutional access to the digital assets and cryptocurrency markets, offering comprehensive trading lifecycle solutions from price discovery to execution and settlement. The company focuses on enabling businesses to engage with the crypto market efficiently while ensuring robust infrastructure to support trading activities. Talos is designed for institutions, delivering products that enhance trading operations, increase market access, and streamline asset management in the fast-evolving digital asset space.

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