Smiths Group
The role provides technical support for personal computing devices, software, and various IT applications to Smiths employees, handling incidents via phone, email, and web forms while ensuring first‑contact resolution when possible. It includes on‑site desk‑side assistance, device provisioning, Windows OS support, and collaboration with vendors and internal teams to maintain IT infrastructure and meet service level targets.
Smiths Group is a UK-headquartered global engineering company comprised of three businesses—John Crane, Flex-Tek and Smiths Detection. It designs, manufactures and delivers engineering solutions for critical applications across energy, industrials, construction and aerospace. John Crane provides mission-critical sealing and rotating equipment, Flex-Tek handles liquids and gases, and Smiths Detection specializes in threat detection and security screening technologies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Smiths Group.
Smiths Group didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role