Entech
Support Engineers provide Tier 1 and Tier 2 IT support for reactive and proactive service requests, working both onsite and remotely to troubleshoot technical issues and maintain a healthy ticket queue. The role involves resolving user issues related to Windows environments, Microsoft cloud services, and network connectivity while ensuring superior customer satisfaction. Support Engineers collaborate with teams to manage daily schedules, communicate incident progress, and escalate problems when necessary.
Headquarters
Malvern, Pennsylvania, United States
Company Size
201-500 employees
Founded
2007
Entech is a business-led digital consultancy delivering full-stack AI-enabled strategy, engineering, and intelligent tech solutions to accelerate transformation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Entech.
Entech didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role