Client Services Representative (CSR) – Operations Support
Excelgroup
About this role
This role involves supporting time-critical transportation and logistics operations by coordinating deliveries, maintaining communication, and resolving issues promptly. It requires quick decision-making, professionalism, and a customer-focused approach to ensure accurate and timely service in a 24/7 environment.
Skills
About Excelgroup
excel-group.comExcel Group (The Excel Group) is a North American field services firm providing turnkey network solutions across Canada and the United States. They deliver end-to-end services—network design, deployment/installation, and ongoing maintenance—serving both telecom service providers and enterprise customers. Excel focuses on coordinated, single-source project delivery and onsite technical support to enable network rollouts and sustained operations.
About Excelgroup
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$46k – $50k
per year