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Client Services Support Representative at HealthOne Alliance - ApplyBlast

Client Services Support Representative

HealthOne Alliance

29 days ago

3.7 on Glassdoor

Dalton, Georgia, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Client Services Support Representative handles incoming provider phone calls regarding claims status and payment-related inquiries while processing member payments over the phone. This role focuses on delivering timely and accurate information in a high-volume environment, ensuring professional service and compliance with company procedures. The position requires maintaining regular attendance and adhering to HIPAA regulations and ethical practices.

Responsibilities

Handle incoming provider calls regarding claims status and payment inquiries
Research claim status and communicate findings to providers accurately
Process member payments over the phone according to company procedures

Skills

About HealthOne Alliance

healthonellc.com

Headquarters

Dalton, Georgia, United States

Company Size

51-200 employees

View Profile

HealthOne Alliance is a community-focused healthcare organization owned and governed by local health care providers. The company works directly with industry to support managed group health benefit plans and network needs. HealthOne's mission is to return healthcare decision-making to the community, keeping physicians and patients in control of their medical care.