Retention Specialist
ExactCare
About this role
The Patient Retention Specialist at AnewHealth (ExactCare) handles inbound calls from patients wishing to cancel service and works to resolve concerns to retain them. The role also places outbound calls to former patients to encourage return and supports general inquiries, payments, and claims questions. This position focuses on delivering patient-first service within a high-volume phone environment.
Skills
Qualifications
About ExactCare
exactcarepharmacy.comComprehensive long-term pharmacy care for patients with chronic conditions, multiple prescription medications, and multiple providers.
Recent company news
PR NewswireTabula Rasa and ExactCare to Combine to Create a Leading, Independent Pharmacy Care Management Company That Services Patients with the Most Complex Needs
Aug 7, 2023
The Business JournalsExactCare adding tech, pharmacy benefits management with business combination
Nov 9, 2023
Crain's Cleveland BusinessCarepathRx and ExactCare, a CarepathRx Company
Jul 31, 2023
Business WireFounding CEO of ExactCare Pharmacy, Dale Wollschleger, joins HealthPlan Data Solutions (HDS) Board of Directors
Jul 11, 2023
CourierPostOnline.comPrivate equity firm makes bid for Tabula Rasa HealthCare of Moorestown
Aug 10, 2023
About ExactCare
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for ExactCare.
Salary
$43k – $58k
per year