Client Success Expert (Remote)

INFUSE(1 month ago)

HybridFull TimeMedior$84,096 - $112,283 (estimated)Client Success

About this role

INFUSE is hiring a Client Success Specialist to help ensure strong client satisfaction and foster lasting client relationships across a variety of industries. The role offers professional growth within a supportive workplace culture that values employee well‑being and meaningful client impact. This position is ideal for someone who enjoys working in a dynamic environment and contributing to team success.

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Required Skills

Client Relationships
Solution Delivery
Stakeholder Communication
Opportunity Growth
Issue Escalation
Administrative Support
Data Entry
Scheduling
Prioritization
Empathy

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.