Client Success Expert (Remote)

INFUSE(23 days ago)

HybridFull TimeMedior$88,975 - $118,237 (estimated)Customer Success

About this role

The Client Success Specialist at INFUSE focuses on delivering exceptional client experiences and supporting client satisfaction across a variety of industries. The role offers professional growth within a supportive, employee-focused culture where contributions are recognized. Joining INFUSE means becoming part of a collaborative team committed to meaningful client relationships and continuous improvement.

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Required Skills

Client Relationships
Solution Delivery
Stakeholder Communication
Account Growth
Issue Escalation
Data Entry
Administrative Tasks
Time Management
Empathy
Problem Solving

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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