Technical Client Success Manager
Awardco(4 months ago)
About this role
A Technical Client Success Manager at Awardco partners with customers to ensure they derive value from the Awardco employee recognition platform through admin support and platform education. The role emphasizes building and maintaining client relationships to drive engagement, retention, and product adoption. Awardco is a fast-growing employee experience software company recognized as a top workplace.
Required Skills
- Client Onboarding
- Platform Training
- Admin Support
- SaaS Products
- Client Advocacy
- Escalation Management
- Data Analysis
- Communication
- Account Growth
- Cross-Functional Collaboration
Qualifications
- Bachelor's Degree (Business, Marketing, Computer Science, IT or Related)
About Awardco
award.coAwardco is a SaaS employee rewards and recognition platform that helps organizations build culture, boost engagement, and incentivize performance through peer-to-peer and manager-driven recognition, service awards, and performance programs. It offers a global rewards marketplace (including gift cards, merchandise and Amazon integration), program management, analytics, and integrations with HRIS and communication tools to automate and scale recognition. HR and people leaders use Awardco to run incentive campaigns, celebrate milestones, and measure ROI on engagement initiatives. The platform is aimed at mid-market and enterprise employers seeking customizable, data-driven recognition programs to improve retention and productivity.
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