Client Success Expert (Remote)

INFUSE(6 days ago)

RemoteFull TimeJunior$50,000 - $70,000Customer Success

About this role

INFUSE is seeking a Client Success Specialist to enhance customer satisfaction through building strong client relationships and ensuring successful service delivery. The role involves working with a variety of industries, providing support, and contributing to the company's growth and client retention.

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Required Skills

Communication
Relationship Management
Client Success
Data Entry
Problem Solving
Interpersonal Skills
Time Management
Customer Service
Project Management
Empathy

About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.

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