Manager, Customer Success
SmarterDx(10 days ago)
About this role
SmarterDx is hiring a remote Customer Success Manager to build strong relationships with healthcare clients, monitor solution effectiveness, and support successful client onboarding and retention. The role involves collaborating with cross-functional teams to drive customer satisfaction and product expansion, leveraging healthcare revenue cycle expertise.
Required Skills
- Customer Success
- Healthcare Data
- Project Management
- Relationship Building
- Revenue Cycle
About SmarterDx
smarterdx.comSmarterDx builds clinical AI that helps hospitals analyze the complete patient record to more fully capture the value of care delivered. Its platform offers AI-driven revenue cycle and documentation solutions — including SmarterPrebill, SmarterDenials, SmarterNotes, and SmarterCharges — to surface missed documentation, accelerate pre-bill review, and help reduce downstream denials. Designed to integrate with EHR workflows, SmarterDx automates scalable chart review and coding insights and is now part of Smarter Technologies.
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