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Client Success & Implementation Manager at Altera Digital Health - ApplyBlast

Client Success & Implementation Manager

Altera Digital Health

3 months ago

3.1 on Glassdoor

Wisconsin

Hybrid

Full Time

Junior

0 applicants

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About this role

A Client Success & Implementation Manager at Apex42 drives growth and retention for strategic real estate portfolio clients by acting as a strategic advisor and leading onboarding processes. The role combines managing a book of business with ownership of implementation best practices to ensure seamless client experiences and maximize platform value. Candidates will collaborate cross-functionally to optimize client adoption while developing structured playbooks to scale the organization's service delivery.

Responsibilities

Manage a portfolio of key accounts driving commercial outcomes
Lead new client kick-offs and develop structured onboarding plans
Drive platform adoption through training and best practice guidance
Own the complete renewal process including forecasting and negotiations
Build implementation playbooks to scale client enablement processes

Skills

Qualifications

1-3 years experience in client engagement

About Altera Digital Health

alterahealth.com

Company Size

5001-10000 employees

View Profile

Altera Digital Health is a global healthcare IT company with more than 30 years of experience helping health systems and provider organizations modernize and optimize electronic health records (EHRs). They deliver solutions and services across EHR usability, interoperability, infrastructure modernization, and managed services to improve clinical workflows, data exchange, and operational performance. Altera partners with organizations of all sizes worldwide to provide consulting, technical implementation, and ongoing support that unlocks better patient care and measurable value from health IT investments.