Client Success Journey Designer / Tech Project / Program Manager

PegaSystems is seeking Client Success Journey Designers and Tech Project/Program Managers to partner with executives and delivery teams in designing and realizing measurable client outcomes. The role involves blending strategy, service design, and negotiation to align stakeholders, shape outcome-led roadmaps, and guide squads from vision to value. This position focuses on delivering engagements within scope, budget, and quality metrics while driving account hygiene and serving as a trusted advisor to clients.