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© All Rights Reserved. ApplyBlast.com
Calabrio
A CS Journey & Programs Specialist at Verint designs and operationalizes customer journey frameworks, creating toolkits and resources for Customer Success Managers to deliver consistent, outcome-focused engagements. This role translates journey architecture into practical resources, visual assets, and scalable tools for both Named CSMs and long-tail customers.
Headquarters
Minneapolis, Minnesota, United States
Company Size
501-1000 employees
Founded
2007
Calabrio, now part of Verint, provides AI-powered workforce engagement management (WEM) software for contact centers. Its unified cloud-based platform, Calabrio ONE, offers workforce management, conversation intelligence, quality management, interaction analytics, and call recording. The platform helps organizations optimize agent performance, reduce attrition, and improve customer experiences across a range of industries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Calabrio.
Calabrio didn’t post a salary, so this is our estimate from similar listings.
Thoma Bravo to Acquire Verint to Join Forces with Calabrio to Create an AI-Driven Customer Experience Powerhouse
Aug 25, 2025
