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Client Success Manager - Arrive Fresh at Arrive Logistics - ApplyBlast

Client Success Manager - Arrive Fresh

Arrive Logistics

1 day ago

3.1 on Glassdoor

Chicago, Illinois, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Client Success Manager at Arrive Fresh serves as the primary trusted advisor for a portfolio of produce freight clients, managing account ownership, shipment tracking, and issue resolution. The role involves coaching a team of Client Success Reps, guiding new clients through onboarding, and conducting regular business reviews to drive retention and growth. This position requires collaboration with cross-functional teams to align service levels and resolve operational or billing discrepancies.

Responsibilities

Serve as primary trusted advisor for a portfolio of produce freight clients
Monitor reefer loads in transit and coordinate with dispatchers to prevent delays
Coach a team of Client Success Reps to deliver high-level service for produce customers

Skills

About Arrive Logistics

arrivelogistics.com

Headquarters

Austin, Texas, United States

Company Size

1001-5000 employees

Founded

2014

View Profile

Arrive Logistics is a U.S.-based, technology-enabled freight brokerage and logistics provider that connects shippers and carriers across truckload, dedicated, and intermodal services. Positioning itself as one of the nation’s fastest-growing brokerages, it emphasizes reliable capacity, real-time visibility, and hands-on customer service to move freight efficiently. Arrive offers solutions for companies that need to ship or haul — from load matching and dedicated fleets to analytics and supply-chain support. Their tagline, “We Deliver, So You Can,” reflects a focus on execution and scale for commercial shippers and carrier partners.