Customer Success Manager
DTN(1 month ago)
HybridFull TimeMedior$12,096 - $15,984Customer Success
Apply NowAbout this role
A Customer Success Manager at DTN manages a large portfolio of primarily transactional accounts, focusing on retention, issue resolution, and high-volume customer responsiveness. The role emphasizes fast-paced, process-driven support and ensuring customers realize ongoing value from DTN’s solutions.
Required Skills
- Customer Success
- Account Management
- Churn Mitigation
- Issue Resolution
- CRM
- Ticketing
- Live Chat
- Communication
- Onboarding
- Renewals
+2 more
About DTN
dtn.comAt DTN°, our mission is to empower you with intelligent and actionable insights. These insights, make sense of the data to help you and your business prosper. We are your trusted partner, an independent source of information that helps you feed, fuel and protect the world.
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