Client Success Manager - eCommerce

ESW(1 month ago)

HybridFull TimeJunior$69,000 - $89,000Client Success Management

About this role

An Associate Customer Success Manager at ESW is an early-career, client-focused role within the Client Success Management organization, contributing to the delivery of excellent customer experiences for international ecommerce clients. The position provides professional growth opportunities, cross-functional collaboration, and the chance to develop subject-matter expertise in global ecommerce and company processes.

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Required Skills

Client Sales
Revenue Targets
Customer Satisfaction
Cross-Functional Coordination
Communication
Incident Management
Ticketing Systems
Client Reporting
Data Analysis
Presentation Development

+5 more

Qualifications

Undergraduate Degree

About ESW

esw.com

WP Rocket is a premium WordPress performance plugin that speeds up websites through page caching, static file optimization, and smart resource loading. It bundles features like cache preloading, lazy loading of images and iframes, CSS/JS minification and deferment, CDN integration, and database cleanup to reduce load times without custom coding. Designed for developers and site owners alike, WP Rocket emphasizes an easy-to-use dashboard and broad compatibility with themes, e-commerce plugins, and hosting environments. The product is sold under commercial licenses and includes documentation and support to help teams implement and maintain performance improvements.