Client Success Manager

Misfits Market(1 month ago)

Hanover, MDOnsiteFull TimeManager$95,000 - $105,000Client Success

About this role

The Client Success Manager will own the lifecycle and commercial performance of Misfits Market’s most strategic 3PL partnerships, serving as the client subject matter expert and primary strategic partner. This role sits at the intersection of commerce and operations, translating client goals into operational direction and coordinating cross-functional teams to deliver results. The CSM is responsible for ensuring profitable, compliant execution within the facility while driving client satisfaction and retention.

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Required Skills

Account Management
Contract Management
P&L Management
Quoting
Business Growth
Strategic Planning
Performance Monitoring
Weekly Reviews
Project Management
Cold Chain

+9 more

Qualifications

Bachelor's Degree
Industrial Engineering
Supply Chain Management
Business Administration
Food Science
5–7 Years Experience

About Misfits Market

misfitsmarket.com

Misfits Market is an online grocery delivery service that aims to build a better food system by rescuing surplus and cosmetically imperfect produce and offering it to customers at lower prices. They deliver fresh vegetables, organic produce, dairy, meat, pantry items and curated subscription boxes directly to consumers with flexible, customizable orders. By partnering with farms and suppliers to divert food that would otherwise go to waste, Misfits Market reduces food waste while making healthier, affordable groceries more accessible.