Client Success Manager (US-Based)
Brightfin
About this role
The Client Success Manager at brightfin serves as the key interface between the company and its clients, focusing on ensuring customer satisfaction, managing scope and contractual delivery, and identifying opportunities for growth. The role involves building strong relationships, coordinating service delivery, and overseeing customer retention and satisfaction to demonstrate IT financial management solutions' value.
Skills
About Brightfin
brightfin.comBrightfin delivers technology expense management and digital workplace solutions with a scalable, automated platform built natively on ServiceNow to track IT expenses across mobile, fixed and cloud services. It centralizes expense and usage data to give IT and finance teams better visibility, control, and governance over telecom and cloud spend while automating workflows. Enterprises use Brightfin to simplify cost optimization, reporting, and digital workplace operations through tight ServiceNow integration.
About Brightfin
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Brightfin.
Salary
$70k – $85k
per year