L1 Technical Support Specialist (Ukraine Private Entrepreneur ONLY)
Brightfin
About this role
brightfin is seeking a Level 1 Technical Support Engineer to provide technical assistance to clients, diagnose issues, and resolve technical problems related to SaaS products. The role offers opportunities for growth into more advanced technical positions within the organization, with an emphasis on customer satisfaction and technical troubleshooting.
Skills
About Brightfin
brightfin.comBrightfin delivers technology expense management and digital workplace solutions with a scalable, automated platform built natively on ServiceNow to track IT expenses across mobile, fixed and cloud services. It centralizes expense and usage data to give IT and finance teams better visibility, control, and governance over telecom and cloud spend while automating workflows. Enterprises use Brightfin to simplify cost optimization, reporting, and digital workplace operations through tight ServiceNow integration.
About Brightfin
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$62k – $83k
per year