Client Success Manager

The New York Times

3 months ago

3.7 on Glassdoor

New York, NY

Onsite

Full Time

Manager

3 applicants

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About this role

The Client Success Manager will oversee customer success and retention for The New York Times' advertising clients, acting as both an internal coordinator and client-facing lead. The role supports the full account lifecycle, partners with sales and operations teams, and reports to the Executive Director of Business Operations and Enablement. This position represents the company to top-tier advertisers and agencies and helps ensure high-quality execution of print and digital ad campaigns.

Skills

Qualifications

Bachelor's Degree

About The New York Times

nytco.com

The New York Times Company is a global media and publishing organization best known for producing The New York Times across print, digital, audio, and video platforms. It delivers investigative reporting, breaking news, analysis, and features while operating subscription-driven digital products and consumer brands such as Wirecutter, Cooking and Games. The company emphasizes editorial independence and its mission to “seek the truth and help people understand the world,” monetizing through subscriptions, advertising and licensing. Headquartered in New York City, it serves a large international audience and is publicly traded.