Client Success Manager

accesso(21 days ago)

SingaporeOnsiteFull TimeMedior$89,862 - $120,603 (estimated)Customer Success

About this role

The Client Success Manager role at accesso Horizon is based in Singapore and focuses on supporting existing and prospective clients using accesso’s ticketing and guest-experience platform for attractions and leisure venues. The position serves as a key client-facing point of contact, coordinating between customers and internal teams to ensure successful adoption and ongoing support of the software. The job is fully onsite in the Singapore office with occasional work at client sites and includes travel to customer locations.

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Required Skills

Account Management
Client Support
Requirements Gathering
Solution Proposals
Stakeholder Communication
Application Testing
Troubleshooting
Bug Reporting
Technical Documentation
Release Notes

+8 more

Qualifications

Bachelor’s Degree

About accesso

accesso.com

Accesso is a software company that provides ticketing, point-of-sale, virtual queuing and guest-experience solutions for attractions and entertainment venues. Its platforms are designed to drive revenue and improve visitor flow and satisfaction through integrated commerce, queuing and guest-management tools. Accesso serves top parks, museums and attractions worldwide, delivering cloud-based systems and data-driven capabilities to streamline operations and boost per-guest spend.