Client Success Manager
Roktech
About this role
The Client Success Manager at ROK Technologies specializes in enhancing customer experiences for GIS managed cloud services. They focus on client engagement, training, support collaboration, and ensuring clients maximize their use of GIS solutions, contributing to ongoing customer satisfaction and retention.
Skills
About Roktech
roktech.netROK Technologies is a GIS-focused managed cloud services firm and Esri Platinum partner that helps organizations move, run, and optimize their ArcGIS infrastructure in the cloud. They offer managed hosting, cloud migration, performance tuning, security/compliance, and 24/7 monitoring and support to keep GIS systems highly available and cost‑efficient. Combining deep Esri expertise with turnkey professional services and ongoing optimization, ROK positions itself as a single partner to ensure customers’ GIS is always up, supported, and scalable.
About Roktech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$143k – $192k
per year