Client Success Manager
finalsite
About this role
Finalsite is seeking a Client Success Manager to manage a portfolio of independent school clients, ensuring their success and retention by understanding their goals, driving product adoption, and acting as their internal advocate. The role involves proactive engagement, strategic consultation, and collaboration across teams, supporting schools' engagement with the platform.
Skills
Qualifications
About finalsite
finalsite.comFinalsite is a community relationship management platform for K‑12 schools that helps institutions attract students, engage families, and build community. Its product suite includes school websites and a Composer CMS, communications and mass‑notification tools (Messages XR), mobile apps, enrollment management, and marketing services. Finalsite also offers AI‑powered chatbots and multilingual support, plus training, client success, and resources to improve online admissions and communications workflows. It serves public districts, independent, international, charter, and Catholic schools with a focus on improving schools’ online presence and enrollment outcomes.
About finalsite
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for finalsite.
Salary
$60k – $90k
per year