Customer Success Manager
NICE(4 hours ago)
About this role
The Customer Success Manager at NICE is responsible for working closely with customers to ensure satisfaction, product adoption, and retention. They focus on building long-term relationships, identifying growth opportunities, and acting as a customer advocate to maximize the value derived from NICE’s solutions.
Required Skills
- Customer Success
- SaaS
- Account Management
- Customer Relationship
- Retention
- Upselling
- Business Review
- Product Adoption
- Communication
- Solution Selling
Qualifications
- Bachelor’s Degree
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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