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Client Success Manager at Gartner - ApplyBlast

Client Success Manager

Gartner

5 months ago

4.1 on Glassdoor

Irving, TX

Hybrid

Full Time

Junior

0 applicants

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About this role

This role ensures Gartner clients receive exceptional value by understanding their business priorities and overcoming challenges to support strategic decisions. Key duties include onboarding clients, demonstrating service value, and stimulating engagement to drive subscription usage, satisfaction, and growth. The position requires managing relationships with senior stakeholders and collaborating internally to maximize client returns.

Responsibilities

Build and manage client relationships across various business functions
Onboard clients and communicate the value of Gartner's services
Facilitate client calls to understand priorities and recommend actionable programs
Conduct regular reviews of client engagement metrics and performance
Collaborate with internal partners to overcome obstacles and maximize value